At the core, we provide a secure advanced IT solution at your fingertips which enables straight through processing of secure medical data into automated, branded medical reports, minimizing cycle time for the underwriting process.
Our platform enables our crack team of administrators and clinical staff to achieve maximum productivity.
Benefit from a platform that enables the capture and tracking of requests with real-time updates on events and built-in SLA monitoring.
iMeds is developed with end-to-end encryption, eliminating insecure email, and scanning of paper reports by a network of approved service providers who are registered, contracted, and motivated to provide quality service.
iMeds is proudly South African and committed to transformation. The application was developed in South Africa specifically for the local market.
iMeds is an acronym for “interactive medicals.” Our application is a free IT solution that enables registered doctors and nurses to securely submit medical reports digitally, directly from the consulting room or place of business to the insurer.
The future is digital. iMeds was designed and developed to improve the experience of underwriting medicals for doctors, intermediaries, and the client. The medical information is delivered instantly into the hands of the underwriters and medical doctors at the insurance company who can make quicker assessments or call for additional requirements.
iMeds is developed and supported by Chouette, an independent technology company based in Cape Town.
iMeds effectively bridges the gap between all stakeholders in the underwriting medical process by ensuring a slick and seamless user experience for all involved.
Have confidence that confidential medical data is securely recorded during point-of-care testing resulting in straight-through processing, capturing,
and exporting of professional medical reports
Effectively manage requests and submissions to insurers with built-in validations and quality checks to reduce any errors and omissions
Prepare your daily cases before leaving home or the office and make use of the tablet app to electronically complete the insurance medical reports while on the go.
Work online or offline – As tablets mostly work off 3G connectivity, the application has been designed to work when you are in an area of poor signal and upload cases at a later stage when there is better connectivity.
Your own iMeds nurse profile will be automatically pre-populated in the correct place on the forms, saving you time.
Capturing errors or omissions are highlighted as you capture so you can correct errors or omissions before leaving the client.
Attach a digital ink signature – If required a digital ink signature can be obtained from the client using a stylus and touch screen device.
Multiple insurers are catered for in a single application.
Electronically complete and submit insurance medical reports and related documents to insurers via a flexible workflow that allows more than one individual to touch a case on route to submission
Your own iMeds doctor profile: With your details dynamically populated in the correct location on the relevant forms, saving you time.
Immediate payments: For some insurers, once the medical report has been submitted, an automated and immediate payment is made. There is no need to invoice the medical fees department and no need to wait for payment prior to releasing the completed documents.
Preferential listing on preferred provider directories: Your details will automatically appear at the top of the list when intermediaries search for providers in your area. iMeds providers are a natural first choice for intermediaries.
Active promotion: iMeds providers are actively promoted to intermediaries and consultants working in your area. iMeds providers also benefit from ‘word of mouth’ promotion by intermediaries.
No more rework Built-in validation reduces errors and the need for any rework or re-submission.
Benefit from improved integrity of the medical information received. Experience no delays due to incomplete forms, illegible handwriting, or missing documents.
Intermediaries and customers benefit from reduced processing time of up to 8 days. This enables the client to access their cover in a shorter period, bringing peace of mind.
Reduces errors & rework: iMeds checks the completeness and quality of medical information before it can be submitted.
Improved payment experience: Payment processes can be triggered as soon as the insurer receives the medical report.
Reduces NTUs: Medical reports no longer delay the issuing of contracts.
Level 1 BBEEE: Committed to transformation, we rank on the highest level of BBEEE
Cost effective: Save time during the underwriting medical process and benefit
Paperless and secure: The iMeds point-of-care pathology testing process is the only paperless and fully secure method in the SA market
The forms are extremely easy to use, pre-populated and have built-in validation systems so that there aren’t any comebacks on the forms. The relevant information is sent directly to the underwriter which leads to quick processing through the iMeds application.
I have been doing short medicals for the Old Mutual Travelling Nurse service since its inception in 2005. Previously, medicals used to be captured on a notebook which was cumbersome to carry around and at times terribly slow. iMeds can be loaded on a tablet, the tablet is easy to use, from an administrative point of view, the service has become a lot more efficient and reliable and iMeds is definitely the way to go.
The iMeds application makes the journey for the client better. It is seamless and easy with accuracy and allows for an efficient turn around time. Clients are not required to take paperwork with them, and the results are automatically sent back! The build to integrate this system into ours was just as simple and secure with not one data breach to date. It has been easy to offer our clients a seamless hassle-free solution working with the iMeds team and using the system.
Kindly call us on 082 417 4400 or 021 447 4181 or email us on service@imeds.co.za or make use of the support form on this site.
Currently, Nurses and Doctors can use iMeds for free.
Nurses can request to join and subscribe to the iMeds network and received remuneration for their services should they be vetted.
iMeds allows you to attach any scanned document that needs to accompany the medical report.
This varies from one insurer to the next.
In the case of Old Mutual there is no need to send an invoice as they pay on receipt of the medical report sent via iMeds. ECG and lung function reports are paid once they have been checked and bloods are paid on receipt of the results. Payment is within 2-3 days or the same days if you bank with Nedbank.
iMeds has a Report Generator function that allows you to draw a report of all the medicals you have submitted for a specific period. A ‘sent’ status indicates that the insurer has received it and payment has been triggered.
Kindly, contact iMeds support on 021 447 4181 or 082 417 4400 or email service@imeds.co.za.
The available electronic reports vary depending on the insurer and are listed when a case is created. iMeds allows you to attach any scanned document that needs to accompany the medical report.
2A Devonshire Street, Woodstock, Cape Town, 7915
service@imeds.co.za
082 417 4400 | 021 447 4181
