iMeds Privacy Policy

Who we are iMeds is a product developed to facilitate the electronic capture and submission of forms (primarily medical reports). It is designed and operated by Chouette Close Corporation, a company registered and operating in South Africa (more information can be found at www.chouette.co.za).


What is iMeds iMeds consists of a suite of applications catering for different aspects of the medical application process for life insurance. This includes a secure desktop capture application, secure web capture application, Secure Website, Windows Store app and web services.


Information Security We are legally obliged to provide adequate protection for the personal information we store and to prevent unauthorised access and use of information. We continually review our security controls and processes to ensure that personal information is secure.


What information we collect
  • Login Information
    iMeds collects and stores your login credentials in a local, encrypted store. iMeds uses these credentials when securely connecting to our server via https.
  • Profile information
    iMeds stores the profile information provided when registering in a secure database or server location.
    iMeds collects and stores your profile information in a local, encrypted store for offline use. iMeds uses these credentials when prepopulating your information on electronic documents.
  • Electronic Documents
    iMeds stores electronic documents and related data in a local, encrypted store. iMeds stores this information temporarily while the electronic documents are being compiled.
    Electronic documents and related data are transmitted securely to our server in an encrypted format or via https.

What we do with it The electronic documents created by authorised users are transmitted to insurance companies in their approved manner as part of the insurance application process and are not permanently stored by iMeds.


Disclosure of Information iMeds will disclose your information only where we have a duty or right to disclose in terms of law or where we believe it is necessary to protect our rights.


Access to Information You have the right to request a copy of the personal information we hold about you. To do this, please contact us at service@imeds.co.za.




Customer Support

Contact us if you have a question or problem
Tel:
Email:
082 417 4400 or 021 447 4181
Service@imeds.co.za
Teamviewer
We make use of Teamviewer for remote support. Download




Customer Support
Tel: 082 417 4400 or 021 447 4181
Email: support'a'imeds.co.za
We make use of Teamviewer for
remote support. Download


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