Old Mutual Case Study

Speed-Way is Old Mutual's online directory of medical service providers who have been “accredited” as preferred service providers for Old Mutual insurance medical examinations, special medical reports and special investigations. Speed-Way is available to financial advisers and intermediaries and aims to make it easier to do business with Old Mutual.

Service providers are requested to make use of iMeds in order to take advantage of the many benefits it offers.

This list of providers is made available to financial advisers and intermediaries working with Old Mutual, who may in turn refer their clients. The directory is located on the secure Gateway website and the Speed-Way Quick Search. To request “accreditation” please contact Old Mutual Medical Division on speed-way@oldmutual.com or 021 509 7713.

Old Mutual FAQ

1. Do I need to attach an invoice or ID copy when I capture a medical?
There is no need to send an invoice as the insurer pays on receipt of the medical via iMeds.

2. How do I sign up for iMeds?
Call us on 082 417 4400 or 021 447 4181, email service@imeds.co.za or make use of the support form on this site

3. How much does it cost to register for iMeds
Nothing! iMeds is a free service to doctors and nurses.

4. What happens if I have other forms that need to be sent with the medical, such as ECG reports?
The forms currently available are: short medical, standard medical, ECG report, lung function, clinical record and a diabetes questionnaire.
iMeds also has the ability to attach any scanned document that needs to accompany the medical report.

5. How does payment work?
There is no need to send an invoice as Old Mutual pays on receipt of the medical via iMeds. If the insurer has your email address, you’ll receive a remittance once payment has been done. ECG, lung function tests are paid once they have been checked.
Bloods are paid on receipt of the results.

6. How will I audit the medicals that I have captured
iMeds has a Report Generator function that allows you to draw a report of all the medicals you have submitted for a specific period. A ‘sent’ status indicates that the insurer has received it and payment has been triggered.

7. How long does payment take?
Payment will be in your account within 2-3 days or same day if you bank with Nedbank.



iMeds for Insurance Companies


Customer Support

Contact us if you have a question or problem
Tel:
Email:
082 417 4400 or 021 447 4181
Service@imeds.co.za
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Customer Support
Tel: 082 417 4400 or 021 447 4181
Email: support'a'imeds.co.za
We make use of Teamviewer for
remote support. Download


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